Hey all. First of all I want to say thank to DaBahamaLlama for the interesting updates, and look forward to seeing the next one soon. While I think you may have misinterpreted some key points regarding the S&M and TGL relationship over the past several weeks, all in all I find your updates interesting and informative. Good job!
Secondly, I want to point out I agree with a lot of the points iks and others are making regarding the staffing and support, and issues not being handled in a clandcestine and efficient manner. It seems to me from what I have seen in my time on 20 and my brief stint on 21 that there are plenty of people spending good amount of money, so why is it Inno can't afford to pay their moderators and set up a clear and efficient set of rules and enforcement. Also I, and others, I am sure, would really like to see some improvements to the game infrastructure itself, and maybe some way of balancing the game a bit on the level of crown use without limiting profitabilitiy for the company, although I realize that is a tricky quagmire to navigate. Not trying to be off topic but from what I can tell these sorts of things are matters that have been entiwned with this thread from the beginning and are relevent as they represent the concerns of a lot of people. I think a lot of people get fed up and leave this game because of some of these issues and it is actually costing Inno money in the long run not to invest more in the game on several levels... that is my opinion anyway.
Anyhow, I enjoy the game, and will keep playing for now, but it could be sooo much better with a little lovin from the company and some higher ups actually taking the time to listen to the concerns of the masses.
Just my thoughts...
Next update soon I hope, always a fun read. Cheers all