Cannot Reproduce Game Freezing

Discussion in 'Browser Issue Archive' started by kndea, Oct 20, 2015.

  1. kndea

    kndea Axeman

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    I've found that while using two different versions of chrome (on my personal computer and one on a public computer, believe a 64-bit ver and a 32-bit ver but could be wrong with that), that my game will occasionally freeze (only tested US6 but doubt it's world-specific). It won't refresh the page so have to close the tab and re-enter the URL in a new tab (I find that if I just close and ctrl+shift+T it tends to work temporarily, then freeze again).

    The freezing exclusively seems to occur when descriptions pop up next to my mouse on mouse-over of various options. I seem to get it most commonly on sending attacks and in the tavern. For sending attacks, when I mouse over an officer and the description pops up next to my mouse. For the tavern, when I mouse over a countermeasure and the tooltip description pops up next to my mouse.
     
  2. jpex20

    jpex20 Berserker

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    Have you tried clearing your browsers cache?
     
  3. kndea

    kndea Axeman

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    I have not yet, I will give it a shot and post back if I run into more/fewer problems. I didn't think it was my computer based on having it occur on both computers, but perhaps need to clear both caches!
     
  4. kndea

    kndea Axeman

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    Cleared cache and was able to get the freeze to occur within about 1-2 minutes of re-opening TW2 and just moving my mouse around the tavern window. This time it didn't freeze with the tooltip open though (will occasionally happen but haven't been able to pinpoint the difference yet).
     
  5. jpex20

    jpex20 Berserker

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    What world(s) are you having this freezing issue on?
     
  6. kndea

    kndea Axeman

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    US6 - Forte de Sagres. Haven't really been playing other worlds so not sure if it's world-specific.
     
  7. jpex20

    jpex20 Berserker

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    What browser do you play on?
     
  8. kndea

    kndea Axeman

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    two different versions of chrome (one on my personal computer and one on a public computer, believe a 64-bit ver and a 32-bit ver but could be wrong with that)
     
  9. jpex20

    jpex20 Berserker

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    Try using a different browser to see if that helps at all.
     
  10. kndea

    kndea Axeman

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    So I've been trying to use IE and although it moves at the pace of a snail, I have to say I haven't been able to recreate the freeze. So possibly a temporary fix (will continue to test it).
     
  11. jpex20

    jpex20 Berserker

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    Okay. I use chrome, and have had no issues with this myself. I'll continue to look into it as well.
     
  12. valhalla123

    valhalla123 Spearman

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    I also have seen this freeing issue a couple times a week on Win10 and Chrome.

    kndea, what is your link speed to the internet, I live in the country and am stuck with 2-3mb dsl....
     
  13. kndea

    kndea Axeman

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    My internet has been quite spotty recently (but also had the issue occur on a public computer with pretty great speeds/reliability). I actually haven't run into this issue in a while though.
     
  14. THEHUNTER3000

    THEHUNTER3000 Axeman

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    that sounds like slow internet as you might be doing to much on your cp and public cps can be very slow as they have far to many apps on them for school uses. no matter how fast they are.
     

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