Timeout errors

Discussion in 'Browser Issue Archive' started by thisisme, Feb 6, 2015.

  1. thisisme

    thisisme Spearman

    Joined:
    Jan 29, 2015
    Messages:
    4
    Likes Received:
    0
    Fix this already. I constantly get timeout errors which make it impossible to enter village view among other features.
     
  2. YOUNG WOLF

    YOUNG WOLF Guest

    Hi thisisme,

    Sorry to hear you are having issues. Would you be able to provide us with more information about your session (i.e. browser, region, etc.)? That would help us diagnose the specific issue you are running into.

    Additionally, have you filed a support ticket? If not, we'll see what we can do to resolve your issue here and move it up if need be.

    Best,

    YOUNG WOLF
     
  3. Redwood53916

    Redwood53916 Spearman

    Joined:
    Feb 11, 2015
    Messages:
    11
    Likes Received:
    0
    I am having problems today(after the 1.9 update) with timeout errors, villages not loading on the map, mail not loading, etc

    BUILD:

    market: us
    sentry_markets: [yy,zz]
    hash: 1f8208e2
    date: 1424351076.55

    LOCAL STORAGE:

    hasSeenHotkeys: true
    lastSelectedVillageId: 48674
    paginationLimit: 100
    reportBattleCasual: true
    reportFilters: {"BATTLE_RESULTS":{"1":false,"2":false,"3":false},"BATTLE_TYPES":{"attack":true,"defense":true,"support":true,"scouting":true},"OTHERS_TYPES":{"trade":true,"system":true,"misc":true},"MISC":{"favourite":false,"full_haul":false,"forwarded":false}}
    resourceDepositUsed: true
    selectedTribeForumId: 735
    gameSettings: o4e

    BROWSER:

    onLine: true
    languages: [en-US,en]
    language: en-us
    userAgent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36
    product: Gecko
    platform: Win32
    appVersion: 5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36
    appName: Netscape
    appCodeName: Mozilla
    hardwareConcurrency: 2
    vendor: Google Inc.
    productSub: 20030107
    cookieEnabled: true

    BROWSER PLUGINS:
    -----------
    name: Widevine Content Decryption Module
    version: undefined
    filename: widevinecdmadapter.dll
    description: Enables Widevine licenses for playback of HTML audio/video content. (version: 1.4.6.758)
    -----------
    name: Shockwave Flash
    version: undefined
    filename: pepflashplayer.dll
    description: Shockwave Flash 16.0 r0
    -----------
    name: Chrome Remote Desktop Viewer
    version: undefined
    filename: internal-remoting-viewer
    description: This plugin allows you to securely access other computers that have been shared with you. To use this plugin you must first install the Chrome Remote Desktop webapp.
    -----------
    name: Native Client
    version: undefined
    filename: internal-nacl-plugin
    description:
    -----------
    name: Chrome PDF Viewer
    version: undefined
    filename: pdf.dll
    description:
    -----------
    name: Google Update
    version: undefined
    filename: npGoogleUpdate3.dll
    description: Google Update
    -----------
    name: Intel® Identity Protection Technology
    version: undefined
    filename: npIntelWebAPIIPT.dll
    description: Intel web components for Intel® Identity Protection Technology
    -----------
    name: Intel® Identity Protection Technology
    version: undefined
    filename: npIntelWebAPIUpdater.dll
    description: Intel web components updater - Installs and updates the Intel web components
    -----------
    name: iTunes Application Detector
    version: undefined
    filename: npitunes.dll
    description: iTunes Detector Plug-in
     
  4. Methain

    Methain Spearman

    Joined:
    Nov 6, 2014
    Messages:
    1
    Likes Received:
    0
    Ye, this has been SSSO annoying all day - refreshing every few seconds just to do something.........

    BUILD:

    market: us
    sentry_markets: [yy,zz]
    hash: 1f8208e2
    date: 1424351076.55

    LOCAL STORAGE:

    hasSeenHotkeys: true
    lastSelectedVillageId: 36827
    reportBattleCasual: true
    resourceDepositUsed: true
    selectedTribeForumId: 546
    gameSettings: p86

    BROWSER:

    onLine: true
    languages: [en-US,en]
    language: en-us
    userAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36
    product: Gecko
    platform: MacIntel
    appVersion: 5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36
    appName: Netscape
    appCodeName: Mozilla
    hardwareConcurrency: 8
    vendor: Google Inc.
    productSub: 20030107
    cookieEnabled: true

    BROWSER PLUGINS:
    -----------
    name: Widevine Content Decryption Module
    version: undefined
    filename: widevinecdmadapter.plugin
    description: Enables Widevine licenses for playback of HTML audio/video content. (version: 1.4.6.758)
    -----------
    name: Shockwave Flash
    version: undefined
    filename: PepperFlashPlayer.plugin
    description: Shockwave Flash 16.0 r0
    -----------
    name: Chrome Remote Desktop Viewer
    version: undefined
    filename: internal-remoting-viewer
    description: This plugin allows you to securely access other computers that have been shared with you. To use this plugin you must first install the Chrome Remote Desktop webapp.
    -----------
    name: Native Client
    version: undefined
    filename: internal-nacl-plugin
    description:
    -----------
    name: Chrome PDF Viewer
    version: undefined
    filename: PDF.plugin
    description:
    -----------
    name: AdobeAAMDetect
    version: undefined
    filename: AdobeAAMDetect.plugin
    description: A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
    -----------
    name: AdobeExManCCDetect
    version: undefined
    filename: AdobeExManCCDetect_x86_64.plugin
    description: detect the version of extension manager
    -----------
    name: Adobe Acrobat NPAPI Plug-in, Version 11.0.06
    version: undefined
    filename: AdobePDFViewerNPAPI.plugin
    description: Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.06
    -----------
    name: Default Browser Helper
    version: undefined
    filename: Default Browser.plugin
    description: Provides information about the default web browser
    -----------
    name: Shockwave Flash
    version: undefined
    filename: Flash Player.plugin
    description: Shockwave Flash 11.2 r202
    -----------
    name: Flip4Mac Windows Media Plugin
    version: undefined
    filename: Flip4Mac WMV Plugin.plugin
    description: The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
    -----------
    name: Google Talk Plugin
    version: undefined
    filename: googletalkbrowserplugin.plugin
    description: Version 5.40.2.0
    -----------
    name: Java Applet Plug-in
    version: undefined
    filename: JavaAppletPlugin.plugin
    description: Displays Java applet content, or a placeholder if Java is not installed.
    -----------
    name: Google Talk Plugin Video Renderer
    version: undefined
    filename: o1dbrowserplugin.plugin
    description: Version 5.40.2.0
    -----------
    name: SharePoint Browser Plug-in
    version: undefined
    filename: SharePointBrowserPlugin.plugin
    description: Microsoft Office for Mac SharePoint Browser Plug-in
     
  5. Georgiadawgs

    Georgiadawgs Guest

    It's not just you, its community wide. If you just wait a few seconds after clicking mail, etc, it wont crash on you.

    edit: Except now I can't even load the game. I'm getting an immediate load error.
     
  6. Forsaken

    Forsaken Spearman

    Joined:
    Oct 18, 2014
    Messages:
    4
    Likes Received:
    0
    issuse is with every server from what i can tell worse when switching between vilalges completely times out evertime then have to refresh after every action and hope it loads again
     
  7. adalric

    adalric Spearman

    Joined:
    Feb 11, 2015
    Messages:
    3
    Likes Received:
    0
    This is a server problem. I have trouble connecting through my computer and on my phone. I was having some problems yesterday, but today it's atrocious. The game isn't even playable today. Doing anything takes about 10mins. Also it isn't one person experiencing this problem. I know my tribe of 56 members is having problems, and I know of 2 other tribes who are also having problems.
     
  8. Redwood53916

    Redwood53916 Spearman

    Joined:
    Feb 11, 2015
    Messages:
    11
    Likes Received:
    0
    The game won't even load now. I hope it gets fixed soon.
     
  9. thisisme

    thisisme Spearman

    Joined:
    Jan 29, 2015
    Messages:
    4
    Likes Received:
    0
    1.9 update is clearly not ready for release, roll it back or expect to lose customers.
     
  10. bigpapasmurf6

    bigpapasmurf6 Spearman

    Joined:
    Jan 1, 2015
    Messages:
    38
    Likes Received:
    6
    This is crazy, Im talking minute load times - It takes 10 minutes to register an attack. Why even release such a pointless update if its not ready. This is starting to get super frustrating as a player, not only are things becoming worse, key bugs STILL are not addressed. I get that its a "beta" but its an open beta, meaning anyone can play. You are subjecting yourself to criticisms and losing very loyal players with these horrible updates. (Im coming off hostile because I had a perfectly times nuke/noble train that got delayed long enough to make me waste my nobles because of this games server side issues.) Somethings gotta give. You guys post on these forums all the time saying how you are relaying the information to developers, please relay the message that we want DEVELOPERS on the forums explaining issues because clearly this chain of command thing isnt working out. /rant
     
  11. Daodan

    Daodan Guest

    Yep, it's been an all day affair and has only gotten worse as the day moves on. It is taking forever to send out attacks, do trades, or even bring up reports. It's not very fun at all...
     
  12. bigpapasmurf6

    bigpapasmurf6 Spearman

    Joined:
    Jan 1, 2015
    Messages:
    38
    Likes Received:
    6
    Its not a specific issue, It is game wide. My tribe and roomate are both running into the same issues.
     
  13. Stratego123

    Stratego123 Guest

    I am having the same log in issues, extensive lag times, failure to load; when the game does load the server resets. On the us server.
     
  14. Shedevil46

    Shedevil46 Spearman

    Joined:
    Jan 5, 2015
    Messages:
    6
    Likes Received:
    0

    I have tried to go in and file as support ticket and it will not even open that. It just comes up blank page. If we cant contact them how are we to let them know the problem. Do they even monitor this page?
     
  15. thisisme

    thisisme Spearman

    Joined:
    Jan 29, 2015
    Messages:
    4
    Likes Received:
    0
    cannot even get to log in to main page to select world now .. they ought to just go out of business because they have no idea how to handle a problem like this.
     
  16. Radeon3

    Radeon3 Guest

    The game is completely unplayable. It takes me about 3 minutes to log in, and after that I really can't do anything...at all. Can the Community Manager update us at all? That's your job isn't it?
     
  17. BlueD0T

    BlueD0T Guest

    Please stop download porn on the Tribal War's 2 server. I would like to que up my buildings some time today..
     
  18. Norris

    Norris Guest

    cannot even log for last 2 hours kind of frustrating
     
  19. yeah... well... at least i upgraded my warehouse before this happened and i have enough men recruiting otherwise this would completely blow. Sucks i can't update my buildings though. Perhaps we can get a little gold for the inconvenience. ;-)

    jk...

    But no, seriously, gold. O_O

    XD
     
  20. bluefox

    bluefox Guest

    I tried every browser and same problem for this they should give us something like 24 hour protection aiming small cause I know we never get rewarded for their mess ups
     

Share This Page