You guys hypothetically crack me up. Hopefully I don't miss any, but serious answers for the serious questions: Re-read the process I posted elsewhere. We first look at the facts, at the evidence presented. Just because someone has cried wolf in the past, doesn't mean they aren't right this time. We always look to the evidence first, and we can almost always make a judgment based on that. We only look at the accuser's past history in those awkward, maybe yes/maybe no situations. Credible accusers may get the benefit of the doubt. Non-credible accusers, not so much. This is not one-sided. Note that we also only look at the facts, before considering the accused's past history. Just because someone was a bad boy once in the past, that doesn't mean we automatically brand them as the villain in any future accusations. The accused's history generally comes into play only during sanctioning. We confirm the offense, and then see if it is a repeat offense. If so, sanctions get more severe. We generally do not simply take a player's word for it. We greatly prefer more credible evidence, such as screenshots of message headers, the contents of the messages, etc. "Someone called me a mean name" is not very convincing. "Look at these 27 screenshots of chats filled with insulting language" is very convincing. As to false claims: Again, note that support will investigate every claim. But if we determine that no offense occurred, we do nothing. The accused does not know that there has even been an accusation, so no harm there. The accuser's accusation is kept strictly confidential, so no harm there, either. Only if we are getting bombarded with obviously spurious claims would we consider punishment for the accuser. But that is not even a harassment thing... that is just someone misusing the support system.