iOS Troubleshooting

Discussion in 'IOS Issues' started by kikicaylan, Feb 28, 2019.

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  1. kikicaylan

    kikicaylan Paladin

    Nov 25, 2015
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    iOS device giving you trouble? :eek:

    There are 3 things you can do to resolve this issue:
    1. Close out all "recent apps". Just double tap your home button which will allow you to view all running apps. Slide up on the running apps which will close them manually one by one.
    2. Try performing a soft reset. To this all you have to do is hold the power and home button down until the device restarts. When the device restarts you can try logging back into Tribal Wars 2 to see if this has corrected the issue.
    3. Uninstall/Reinstall the app. This can also be used to manually perform an update as well. All you have to do is tap and hold on the Tribal Wars 2 app. After about 3 seconds the screen will begin to wiggle and you will see an X in the upper right corner. Press the X which will delete the app from your device. Go back into the app store and down load the app.
    Please do not hesitate to contact in-game support as well. We will be happy to assist you.
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