CaptC, you said you can discuss policies. The reasons you posted for giving a more severe punishment for botting than for other forms of cheating do not make any sense to me at all. 3) Botting results in permanent removal from the world for a very very good reason: Botting provides permanent advantage to the cheater. Giving a player a short timeout, and then allowing them to continue to use that illegally gained advantage, is no punishment at all. It can be argued that such a policy would in fact be encouragement to cheat until caught, knowing there will be no effective sanction. 6) Support does not recognize any requirement to warn cheaters. We do, often, wish to change behavior with short bans. However, as stated above, botting is a different offense, that conveys permanent advantage, which is not amenable to short "warnings". What forms of cheating don't provide a permanent advantage? If I make extra accounts and pump myself full of resources in the beginning to give myself a head start, that gives a permanent advantage. If I use my co-ops' troops to clear villages for myself and then take them, that also gives a permanent advantage. The punishment for these offenses is not a world ban for the first offense. A 3- to 5-day ban is no punishment at all? Really? Because most of the time, when you come back from a temporary ban, you are missing a few villages. If you are an active player and suddenly become inactive, the enemy notices and takes action. The resulting village and troop losses can be a huge setback, and the effects of this are also permanent.